Privacy

Noma answers the phone with an AI receptionist. The first thing a caller hears is a fixed line that says so, and that the call may be recorded.

We store the audio, a transcript, and the booking details so the business owner can review the call and keep the appointment. Audio recordings are kept for about 90 days, then deleted. The booking record — who called, the appointment, and a callback number — is kept longer so the business can honor the visit and its own records.

To ask us to delete a recording or a booking record, email hello@noma.solutions.

Companies that process this data for us:

• Vercel — hosts this website.
• Supabase — stores the account, the call, and the booking.
• LiveKit — carries the phone call.
• Inference vendors — turn speech into text and decide what to say next.
• Resend — sends alert email to the business.
• Google — holds the calendar the appointment is written to.